7cv77 Privacy Policy
Our full commitment to collecting, using, and protecting your personal information is described in detail here.
Privacy Policy Introduction
This privacy policy applies to the 7cv77 platform and all its services. When you use the 7cv77 website, register, play games, or contact our support team, you agree to the terms of this policy. We place the highest importance on your privacy and are firmly committed to protecting your information.
1. Definitions and Scope
The meanings of key terms used in this policy are given below:
- "Platform" refers to the 7cv77 website, app, and all related services.
- "Personal Information" refers to any information by which you can be directly or indirectly identified.
- "Processing" refers to any operation involving the collection, storage, use, disclosure, or deletion of information.
- "We" / "Our" refers to the 7cv77 operator and its authorized entities.
- "You" / "User" refers to any person registered on or accessing the 7cv77 platform.
What Kind of Information Is Collected
2. Information You Provide Directly
Information you voluntarily provide during registration, verification, and account management:
- Full name and date of birth
- Email address
- National ID card or passport number (for KYC verification)
- Financial transaction details (bKash, Nagad, Rocket, Upay account numbers)
- Contact details provided when submitting support requests
- Your chosen password (stored in encrypted form)
3. Automatically Collected Information
When you use the 7cv77 platform, the following information may be collected automatically:
- IP address and device type
- Browser type and operating system information
- Time and date of platform access (BST)
- Pages visited and session duration
- Game play history and betting activity
- Information obtained from cookies and similar tracking technologies
4. Financial and Identity Verification Information
To ensure responsible gaming and prevent financial fraud, 7cv77 conducts KYC (Know Your Customer) verification in certain situations. Information collected during this process may include:
- Scanned copy of national ID card or passport
- Proof of address documents (utility bill, bank statement)
- Deposit and withdrawal transaction records
- Information about the source of funds where applicable
The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳1,000. All information related to these financial activities is protected by SSL encryption.
Purpose of Information Use
5. Main Purposes for Using Your Information
7cv77 uses your personal information for the following purposes:
Account Management
Your information is used to create, verify, and manage your 7cv77 account. This includes login security, password recovery, and monitoring account activity.
Transaction Processing
Your financial information is used to process deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay. Withdrawals are typically completed within 15 minutes to 2 hours.
Providing Support
Our 24/7 Bengali live chat support team may use your contact history and account information to help resolve your issues.
Fraud Prevention
Your information is analyzed to detect and prevent unauthorized access, money laundering, and other suspicious activity.
Service Improvement
User behavior analysis data is used to continuously improve our platform and gaming experience.
Relevant Communications
Your contact information is used to send relevant promotional offers and important notifications based on your preferences and activity.
Information Disclosure and Sharing
6. Sharing Information with Third Parties
7cv77 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
- Payment Processors: Payment gateways such as bKash, Nagad, Rocket, and Upay are provided with the information necessary to process transactions.
- Identity Verification Agencies: Information may be provided to authorized verification agencies as part of the KYC process.
- Technology Partners: Companies providing technical support for platform operations may have limited access to information.
- Legal Obligations: Information may be disclosed in response to a legal directive or court order from a competent authority.
- Business Changes: Information may be transferred in the event of a merger, acquisition, or restructuring, but the terms of this policy will be maintained.
7. International Data Transfers
Your information may be processed outside Bangladesh for the operation of the 7cv77 platform. In such cases we ensure that adequate protection measures are in place in the relevant country and for the transfer. All third-party partners comply with SSL encryption and equivalent security standards.
Cookies and Tracking Technologies
8. Use of Cookies
The 7cv77 website uses cookies and similar tracking technologies. These technologies store small files in your browser that help us improve our services.
Essential Cookies
These are essential for maintaining login sessions, ensuring security, and running the website's core functions.
Analytics Cookies
Help analyze user behavior to understand and improve the quality of our services.
Preference Cookies
Help remember your language preference, display settings, and other personalization options.
Marketing Cookies
These cookies are used to display relevant offers and promotions based on your interests.
You can manage or disable cookies from your browser settings. Keep in mind that disabling essential cookies may limit some important functions of the platform.
Data Protection Measures
9. Technical and Organizational Security
7cv77 applies industry-standard security measures to protect your personal information. Our security framework includes:
- SSL Encryption: All data exchanged between your browser and our servers is encrypted using SSL/TLS technology.
- Data Encryption: Stored sensitive information, particularly passwords and financial data, is protected using strong encryption algorithms.
- Access Controls: Following strict internal access control policies, only authorized staff can access your information to the extent necessary.
- Regular Security Reviews: Our security measures are reviewed and updated on a regular basis.
- Incident Response Plan: A defined plan is in place for a rapid response in the event of a data breach.
10. Data Retention Period
7cv77 retains your personal information for as long as it is necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations. Specifically:
- Active account information: for the full duration the account remains active.
- Financial transaction records: for the period required under applicable law.
- KYC verification information: in accordance with regulatory requirements.
- Closed account information: securely deleted after applicable legal obligations have been met.
Your Privacy Rights
11. Your Rights Regarding Your Information
As a user of the 7cv77 platform, you have the following rights concerning your own personal information. To exercise these rights you may contact our support team.
Right to Access
You have the right to request details about what information we hold about you.
Right to Correction
If there is any inaccuracy or incompleteness in your information, you may request that it be corrected.
Right to Deletion
In certain circumstances, and within the limits of legal and regulatory obligations, you may request that your information be deleted.
Right to Object to Processing
You have the right to object to the use of your information for marketing purposes.
Right to Data Portability
You have the right to request your information in a structured, readable format.
Right to Restrict Processing
In certain circumstances you may request that the processing of your information be temporarily restricted.
Minor Protection and Policy Updates
12. Protection of Minors' Information
The 7cv77 platform is for users aged 21 and above only. We do not knowingly collect any personal information from minors. An age verification process is followed at the time of registration.
If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted. If a guardian suspects their child is using this platform, please contact us immediately.
13. Changes to the Privacy Policy
7cv77 reserves the right to review and update this privacy policy from time to time. For any significant changes:
- The updated policy will be published on the website.
- The "Last Updated" date at the top of the policy will change.
- For important changes, registered users may be notified by email.
- Continued use of the platform after a change takes effect will be considered acceptance of the updated policy.
14. Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team will review your request appropriately.
- Email: [email protected]
- Live Chat: 24/7 direct support available in Bengali.
- Hours: Round-the-clock service according to Bangladesh Standard Time (BST, UTC+6).
We always give the highest priority to your privacy-related requests and complaints, and strive to resolve them promptly.
Related Policies
Visit the pages below to learn more about our other important policies and terms.